This driver tells your computer how to communicate with Apple mobile devices. Update Apple Mobile Device USB Driver (Windows only) If the issue persists, read on for more technical steps.Turn off your computer and your iOS device, then boot them back up and try connecting again. It may sound cliche, but turning off your devices and switching them back on again can sometimes resolve issues which occurred on the last run. In case there is an issue with the port itself, try plugging in your USB cable to different ports to find a working one. If you use iTunes on Mac (usually for users of macOS Mojave and earlier): Open the App Store and click Updates.iTunes from the Microsoft Store (Windows): Open Microsoft Store and go to More > Downloads and updates > Get updates.iTunes downloaded from the Apple website (Windows): Open iTunes and go to Help > Check for updates. Additionally, ensure that you are running the latest version of iTunes: Perform any outstanding updates on your Mac or Windows PC.
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